Privacy Policy

Welcome to Knoxville Custom Saunas

Your privacy is important to us. Knoxville Custom Saunas is committed to protecting the personal information you provide when visiting our website or communicating with our team. This Privacy Policy explains what information we collect, how it is used, and the safeguards we implement.

By using or interacting with this website, you agree to the practices outlined below.

1. Information We Collect

With your consent, Knoxville Custom Saunas may collect limited personal information, including:

Name – to personalize responses and address your inquiries

Phone number and email address – to provide quotes, schedule consultations, confirm project details, and share updates

We only gather information that you voluntarily provide through contact forms, quote requests, or direct communication. We do not automatically collect personal data, and we do not use tracking cookies to identify individual users.

2. How We Use Your Information

Your information is used exclusively to support your inquiry or sauna project and to enhance your experience. Common uses include:

Responding to questions and preparing service estimates

Scheduling consultations and coordinating sauna installations

Organizing logistics, materials, and installation timelines

Improving internal workflows and website performance

We do not sell, rent, or trade your personal information to third parties for marketing.

In certain cases, information may be shared with trusted contractors or professionals directly involved in completing your sauna project. This is done solely when necessary to provide the services you requested.

SMS Communication:
If you provide a mobile number, we may send project-related text messages. Standard message and data rates may apply. You can opt out anytime by replying STOP. SMS data is never shared outside our organization.

3. Consent to Data Collection

By submitting your information via forms on knoxvillecustomsaunas.com or contacting us via phone or email, you consent to the collection and use of your information as described in this Privacy Policy.

If you prefer not to submit information online, you may contact us directly at (865) 359-0595.

4. Your Rights & Communication Preferences

You have the right to manage your personal information. At any time, you may:

Opt out of phone, email, or text communications

Request that your information be removed from our records

Review or update the information we have on file

To make a privacy-related request:
📞 Call: (865) 359-0595
🌐 Contact form: https://knoxvillecustomsaunas.com/contact

All requests are handled promptly and with care.

5. Updates to This Privacy Policy

This Privacy Policy may be revised periodically to reflect updates to our services, data practices, or legal requirements. Any changes will be posted on this page. Continued use of the website after updates indicates acceptance of the revised policy. We recommend reviewing this page occasionally.

6. Contact Information

For questions about this Privacy Policy or how your information is handled, please contact us:

Knoxville Custom Saunas
📍 Serving Knoxville & Knox County
🌐 https://knoxvillecustomsaunas.com
📞 (865) 359-0595

We are committed to protecting your privacy while helping you create a relaxing, personalized sauna experience for your home or business.